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 $5,245 prebuilt RTX 5090 PC's connectors melt after sitting boxed for a year

$5,245 prebuilt RTX 5090 PC's connectors melt after sitting boxed for a year

https://www.tomshardware.com/author/andrew-e-freedman· ·18 min read · 0 reactions · 0 comments · 5 views
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TL;DR · WeSearch summary

A customer reported that the power connectors on a $5,245 prebuilt Digital Storm PC equipped with an RTX 5090 melted after the system sat unused in a box for approximately one year. The incident resulted in severe damage to the GPU, power supply, and cabling, prompting the user to seek warranty coverage from both the system builder and the GPU manufacturer. Both Digital Storm and PNY have denied the warranty claims, with the former citing expired coverage and the latter pointing to the use of third-party cables.

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Tom's Hardware · https://www.tomshardware.com/author/andrew-e-freedman
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Original publisherTom's Hardware
Canonical URLhttps://www.tomshardware.com/desktops/gaming-pcs/usd5-245-prebuilt-rtx-5090-pcs-connectors-melt-after-sitting-boxed-for-a-year-digital-storm-and-pny-deny-warranty-claims-over-expired-coverage-and-third-party-cables
Publication timeSat, 03 Oct 2026 11:40:00 +0000
Retrieval time2026-10-03T11:48:13.228Z
Last seen2026-10-03T11:48:13.228Z
Headline sourcePublisher (no WeSearch rewrite)
Excerpt sourcepublisher body
Excerpt methodFirst ~120 words (~800 chars) of extracted publisher body, fair-use limited.
SummaryWeSearch · cerebras-chat (WeSearch summarizer)
Summary source textcontentText
Citation coverageSummary is a WeSearch-generated derivative; primary citation is the original publisher URL.
ClusterjuMwq5EnI5eh · 1 stories
Cluster logicGrouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison.
Ranking reasonStory pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking.
Publisher visitYes — open original
Substitutes article?No — link-out required for full text

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Unknown
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Indexing May the item be indexed (stored, ranked, made findable)? Allowed
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AI summary May WeSearch generate its own short summary of the article? Limited
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Model training May the content be used to train AI models? Not asserted
Commercial reuse May the content be reused commercially? Not permitted

Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.

Opening excerpt (first ~120 words) tap to expand

Desktops Gaming PCs $5,245 prebuilt RTX 5090 PC's connectors melt after sitting boxed for a year — Digital Storm and PNY deny warranty claims over expired coverage and third-party cables News By Andrew E. Freedman Published 3 October 2026 Everyone points at someone else. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. (Image credit: Anthony DeMarco) Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter When a PC gamer's GPU with a 12VHPWR or 12V-2x6 power connector melts, it's often in a computer they built by hand, and they typically only have one chance at recourse — hoping their GPU is under…

Excerpt limited to ~120 words for fair-use compliance. The full article is at Tom's Hardware.

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