A New Year's surprise from Microsoft: Scanners stop working
Microsoft's recent Windows 11 24H2 update has caused ongoing issues with multifunction devices, particularly Canon scanners. Despite claims that a previous problem with the eSCL scan protocol was resolved, users continue to experience difficulties. Canon has acknowledged the issue and is in communication with Microsoft, but a definitive fix timeline has not yet been established.
- ▪Windows 11 24H2 is causing problems with Canon multifunction devices despite a claimed resolution from Microsoft.
- ▪Users report that their Canon ImageClass MF269dw works on Windows 10 but not on Windows 11 unless both devices are wired.
- ▪Canon is aware of the issue and is working with Microsoft on a fix, which is expected to be detailed in January 2025.
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