Americans Are Demanding Change at the IRS
Americans are increasingly frustrated with the IRS and its handling of tax administration. Polling shows a significant loss of trust in the agency, with many believing it fails to provide fair and consistent service. Calls for reform include shifting the burden of proof back to the IRS and implementing a 'loser pays' policy to empower taxpayers.
- ▪A majority of Americans believe the IRS is failing taxpayers, with 53% rating its customer service negatively.
- ▪78% of respondents feel the IRS needs to be held to a higher standard.
- ▪66% of voters support shifting the burden of proof back onto the IRS in tax disputes.
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America's tax system runs on trust. It's a voluntary compliance system, and that only works when taxpayers believe the rules are fair, consistent, and applied equally. But that trust is fracturing. When tax policy is carelessly misinterpreted or grows needlessly complex, honest, hardworking Americans are left struggling to navigate a system that feels rigged against them. The frustration is real, and it's widespread. New polling commissioned by the Alliance for IRS Accountability (AIA) confirms what many already suspect: taxpayers across the country are losing confidence, and they want answers.
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