Automating Student Onboarding via WhatsApp in SugarCRM
How we built a multi-step WhatsApp conversation engine inside SugarCRM using Twilio and PHP — no manual data entry, no staff required.
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try { if(localStorage) { let currentUser = localStorage.getItem('current_user'); if (currentUser) { currentUser = JSON.parse(currentUser); if (currentUser.id === 4000037) { document.getElementById('article-show-container').classList.add('current-user-is-article-author'); } } } } catch (e) { console.error(e); } Northbeam Technologies Posted on Jun 26 • Originally published at northbeam-tech.com Automating Student Onboarding via WhatsApp in SugarCRM #php #crm #twilio #automation A multi-step conversation engine that captures leads and creates CRM records automatically — no staff required. The Problem When prospective students first contact the school via WhatsApp, staff had to manually collect their details and create a record in SugarCRM by hand.
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