Build and Run an Intelligent Document Processing (IDP) System in the Cloud
The system was designed to allow Freedom of Information-type requests from Irish citizens wanting to know whether their details (name, address, etc.) were recorded in a large insurance claims database maintained by my employer. At a high-level, the workflow schedule was this, Client solicitors sent an email to a specific Outlook address requesting a search of the client’s details in the database. For the search, we needed the first and last name of the client, together with their date of birth and current address A search could only proceed if there were corroborating documents attached to the email to “prove” who the client was.
- ▪The system was designed to allow Freedom of Information-type requests from Irish citizens wanting to know whether their details (name, address, etc.) were recorded in a large insurance claims database maintained by my employer.
- ▪At a high-level, the workflow schedule was this, Client solicitors sent an email to a specific Outlook address requesting a search of the client’s details in the database.
- ▪For the search, we needed the first and last name of the client, together with their date of birth and current address A search could only proceed if there were corroborating documents attached to the email to “prove” who the client was.
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Programming Build and Run an Intelligent Document Processing (IDP) System in the Cloud Automating the classification and extraction of PII from emails using AWS Thomas Reid Jul 24, 2026 14 min read Share Image by AI In my last job, I built a fully automated intelligent document processing (IDP) system that ran in the cloud on Amazon Web Services. The system was designed to allow Freedom of Information-type requests from Irish citizens wanting to know whether their details (name, address, etc.) were recorded in a large insurance claims database maintained by my employer. At a high-level, the workflow schedule was this, Client solicitors sent an email to a specific Outlook address requesting a search of the client’s details in the database.
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