Building a serverless AI assistant at Pelago: concept to care in two weeks
At Pelago, a digital health company specializing in substance use disorder support, the engineering team found a way to build an AI-powered solution to address this challenge using AWS services in just two weeks. In this post, you will learn how Pelago used AWS serverless and AI services, such as Amazon Bedrock and AWS Lambda, to build and deploy an event-driven AI assistant. The result is a service that generates contextually aware suggested considerations for the care team.
- ▪At Pelago, a digital health company specializing in substance use disorder support, the engineering team found a way to build an AI-powered solution to address this challenge using AWS services in just two weeks.
- ▪In this post, you will learn how Pelago used AWS serverless and AI services, such as Amazon Bedrock and AWS Lambda, to build and deploy an event-driven AI assistant.
- ▪The result is a service that generates contextually aware suggested considerations for the care team.
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Building a serverless AI assistant at Pelago: concept to care in two weeks by Anton Aleksandrov, James Stratford, and Victor Jansson on 22 JUL 2026 in Customer Solutions, Serverless Permalink Share Healthcare organizations face a critical scaling challenge – how to maintain deeply personalized patient interactions as member bases grow, without overwhelming care teams or compromising quality. At Pelago, a digital health company specializing in substance use disorder support, the engineering team found a way to build an AI-powered solution to address this challenge using AWS services in just two weeks. In this post, you will learn how Pelago used AWS serverless and AI services, such as Amazon Bedrock and AWS Lambda, to build and deploy an event-driven AI assistant.
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