Burnham must remember: more regulation is not the best way to improve public services | Phillip Inman
Satisfaction levels are rising in the NHS when talking about GP and hospital visits. Photograph: Nick Moore/AlamyView image in fullscreenSatisfaction levels are rising in the NHS when talking about GP and hospital visits. Then he seemed to slam on the brakes, kicking most reforms into the 2030s.Local government reorganisation is on hold, along with an overhaul of the much-maligned water industry.
- ▪Satisfaction levels are rising in the NHS when talking about GP and hospital visits.
- ▪Photograph: Nick Moore/AlamyView image in fullscreenSatisfaction levels are rising in the NHS when talking about GP and hospital visits.
- ▪Then he seemed to slam on the brakes, kicking most reforms into the 2030s.Local government reorganisation is on hold, along with an overhaul of the much-maligned water industry.
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| Original publisher | The Guardian — Politics |
| Canonical URL | https://www.theguardian.com/business/2026/oct/03/andy-burnham-regulation-public-services-nhs |
| Publication time | Sat, 03 Oct 2026 15:00:02 GMT |
| Retrieval time | 2026-10-03T15:13:12.676Z |
| Last seen | 2026-10-03T15:13:12.676Z |
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Satisfaction levels are rising in the NHS when talking about GP and hospital visits. Photograph: Nick Moore/AlamyView image in fullscreenSatisfaction levels are rising in the NHS when talking about GP and hospital visits. Photograph: Nick Moore/AlamyViewpoint columnEconomicsBurnham must remember: more regulation is not the best way to improve public servicesPhillip InmanIn the NHS as in the private sector, the measure of success should be customer satisfaction and not just box-tickingSat 3 Oct 2026 11.00 EDTLast modified on Sat 3 Oct 2026 11.10 EDTShareAndy Burnham said he wanted to “rewire” the economy. Then he seemed to slam on the brakes, kicking most reforms into the 2030s.Local government reorganisation is on hold, along with an overhaul of the much-maligned water industry.
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