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The Hindu Bureau· ·1 min read · 0 reactions · 0 comments · 7 views
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Dindigul reader’s mail
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Improve postal banking servicesCustomers at the Ramanathapuram Head Post Office face inconvenience because the India Post Payments Bank counter is on the first floor and lacks lift access. Senior citizens, persons with disabilities and nursing mothers are particularly affected. The counter should be shifted to the ground floor for easier access.The Savings Bank section is also understaffed, resulting in long waiting times despite the efforts of the existing staff.

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Improve postal banking servicesCustomers at the Ramanathapuram Head Post Office face inconvenience because the India Post Payments Bank counter is on the first floor and lacks lift access. Senior citizens, persons with disabilities and nursing mothers are particularly affected. The counter should be shifted to the ground floor for easier access.The Savings Bank section is also understaffed, resulting in long waiting times despite the efforts of the existing staff. The Department of Posts should deploy additional personnel during peak hours, modernise passbooks and take steps to make postal banking services more customer-friendly.Asmabagh Anvardeen,Ramanathapuram.

Excerpt limited to ~120 words for fair-use compliance. The full article is at The Hindu — Top.

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