Disabled woman had to 'crawl on hands and knees' to get off train
"When I close my eyes I can still see it, the pity on other passengers' faces. She said: "It's ridiculous that disabled passengers are still expected to go through this."Due to the nature of Phoebe's diagnosis, her condition is expected to get worse over time. It confirmed Phoebe would receive compensation but, despite sending her bank details as requested, she has still not received any money and said GWR had "ignored every email I have sent" since June."Nearly nine months after I complained, I am still fighting to get an answer.
- ▪"When I close my eyes I can still see it, the pity on other passengers' faces.
- ▪She said: "It's ridiculous that disabled passengers are still expected to go through this."Due to the nature of Phoebe's diagnosis, her condition is expected to get worse over time.
- ▪It confirmed Phoebe would receive compensation but, despite sending her bank details as requested, she has still not received any money and said GWR had "ignored every email I have sent" since June."Nearly nine months after I complained, I
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| Original publisher | BBC News — UK |
| Canonical URL | https://www.bbc.co.uk/news/articles/c5gmr3dl2lp4o?at_medium=RSS&at_campaign=rss |
| Publication time | Mon, 05 Oct 2026 21:01:38 GMT |
| Retrieval time | 2026-10-05T21:05:43.030Z |
| Last seen | 2026-10-05T21:05:43.030Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
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| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | VL4eyI4Fi-FS · 1 stories |
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| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
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| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
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Disabled woman had to 'crawl on hands and knees' to get off trainImage source, Phoebe TesoriereImage caption, Phoebe Tesoriere has spent almost nine months "fighting to get an answer" from Great Western RailwayByDanielle HerbertBBC WalesPublished3 minutes agoA wheelchair user was left in tears as she crawled on her "hands and knees" through a train after being told a ramp could not be used to help her off.Phoebe Tesoriere, 24, was on a Great Western Railway (GWR) train from London Paddington to Bath Spa with her parents when it happened.Her family spoke to the assistance desk and was taken to the only designated wheelchair space on the train.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at BBC News — UK.
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