Experts question whether Salesforce demo breaches SAP API policy
SAP experts are questioning whether a recent Salesforce demo of its AI technology violates SAP's API policy regarding autonomous systems. Salesforce demonstrated an AI agent performing supplier onboarding within an SAP environment during its Dreamforce conference, claiming it used the user interface rather than APIs. While Salesforce denies any policy breach, independent consultants argue the method of capturing application logic contradicts SAP's restrictions on AI integration.
- ▪Salesforce showcased an AI agent named Marshall performing supplier onboarding with SAP at the Dreamforce conference.
- ▪Independent SAP consultant Mario de Felipe stated that the demo's method of capturing application logic likely violates SAP's API policy on autonomous AI.
- ▪Salesforce claims the demonstration interacted with SAP through its user interface using service accounts, not through restricted APIs.
- ▪SAP's API policy forbids the use of APIs for autonomous AI systems unless they operate within SAP-endorsed architectures.
- ▪SAP has declined to comment on the controversy surrounding the Salesforce demonstration.
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| Publication time | Thu, 24 Sep 2026 11:15:00 +0200 |
| Retrieval time | 2026-09-24T09:15:25.412Z |
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(function() { let windowUrl = window.location.href; windowUrl = windowUrl.substring(windowUrl.indexOf('?') + 1); let messageElement = document.querySelector('.shareableMessage'); if (windowUrl && windowUrl.includes('code') && windowUrl.includes('expires')) { messageElement.style.display = 'block'; } })(); saas Experts question whether Salesforce demo breaches SAP API policy For the German vendor, greater challenges may lie ahead, as rivals seek to control the user experience Lindsay Clark Lindsay Clark BUSINESS SOFTWARE AND DATABASE REPORTER Published thu 24 Sep 2026 // 10:15 UTC READ MORE Longtime SUSE staff asked if they'd opt for 'voluntary separation' 1 day ago Commodore's forgotten Amiga Unix gets a modern revival 2 days ago Salesforce wants to charge for AI outcomes, but first it…
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