Health Care Workers Are Tired of Cleaning Up Palantir’s Mess
But over half the time, she says her hospital’s Palantir-powered scheduling software assigned her to different shifts, often putting her on back-to-back-to-back days and leaving her mentally drained. Retzloff doesn’t expect to always get the slots she wants, but by her count, the tool does a far worse job honoring her preferences than managers did when they assigned shifts by hand.Retzloff’s experience mirrors that of other nurses across HCA Healthcare, the largest hospital chain in the US. Since 2023, HCA has rolled out an AI scheduling tool it co-developed with Palantir called Timpani at roughly 130 of its 190 locations.
- ▪But over half the time, she says her hospital’s Palantir-powered scheduling software assigned her to different shifts, often putting her on back-to-back-to-back days and leaving her mentally drained.
- ▪Retzloff doesn’t expect to always get the slots she wants, but by her count, the tool does a far worse job honoring her preferences than managers did when they assigned shifts by hand.Retzloff’s experience mirrors that of other nurses acros
- ▪Since 2023, HCA has rolled out an AI scheduling tool it co-developed with Palantir called Timpani at roughly 130 of its 190 locations.
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| Original publisher | WIRED |
| Canonical URL | https://www.wired.com/story/healthcare-workers-are-tired-of-cleaning-up-palantirs-mess/ |
| Publication time | Fri, 02 Oct 2026 09:30:00 +0000 |
| Retrieval time | 2026-10-02T09:35:44.989Z |
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Paresh DaveBusinessOct 2, 2026 5:30 AMHealth Care Workers Are Tired of Cleaning Up Palantir’s MessA hospital giant and radiology network turned to Palantir to streamline scheduling, but nurses and other staff say the new software is causing errors, burnout, and frustration.Photograph: Paresh DaveCommentLoaderSave StorySave this storyCommentLoaderSave StorySave this storyOver the past four months, Amber Retzloff, a critical care nurse in Florida, requested to work 50 specific 12-hour shifts. But over half the time, she says her hospital’s Palantir-powered scheduling software assigned her to different shifts, often putting her on back-to-back-to-back days and leaving her mentally drained.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at WIRED.
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