Inside CEO Jane Fraser’s 5-year grind to restore Citi’s credibility
Jane Fraser has successfully transformed Citigroup since becoming CEO five years ago. Despite initial challenges, including a dysfunctional culture and IT systems, she has streamlined the bank and improved its performance. Her efforts have earned her the top spot on Fortune's 2026 Most Powerful Women list.
- ▪Jane Fraser took over Citigroup during a time of significant dysfunction.
- ▪Under her leadership, the bank's stock price has increased by more than two-thirds in the past year.
- ▪The 2026 Fortune Most Powerful Women list highlights the rise of women in various industries, including AI and Big Oil.
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In today’s CEO Daily: Fortune publishes its 2026 Most Powerful Women list. The big leadership story: CEOs are starting to rethink their predictions of an AI jobs apocalypse. The markets: Mixed globally after the S&P 500 hits another high. Plus: All the news and watercooler chat from Fortune. Good morning. When Jane Fraser became CEO of Citigroup five years ago, she took over an institution struggling with dysfunction, from cumbersome IT systems to a complacent culture that had produced embarrassing and costly mistakes. Some held her up as an example of the “glass cliff,” where women break through the glass ceiling to get top roles under circumstances that make it almost impossible to succeed.
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