Insurance company delaying your claim? Here is what IRDAI says they must do
NEW DELHI: You have submitted all documents, responded to emails, and waited for weeks, but still the insurance company says your claim is "under process." Whether it is a health, life, motor, or general insurance claim, the Insurance Regulatory and Development Authority of India (IRDAI) has laid down some strict timelines for insurers to process and settle the claims.
2 outlets in our directory ran this story, first to last over 6 hours. All of the coverage we found sits in one bucket: lean left. That one-sidedness is itself worth noticing.
- ▪ APGLI blames DDOs for delays in insurance claims — The Hindu — Top
Times of India — Top publishes from India and files mainly under world. We currently carry 1,889 of its stories.
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Record
| Original publisher | Times of India — Top |
| Canonical URL | https://timesofindia.indiatimes.com/legal/news/insurance-company-delaying-your-claim-here-is-what-irdai-says-they-must-do/articleshow/131220931.cms |
| Publication time | Wed, 20 May 2026 13:37:16 +0530 |
| Retrieval time | 2026-05-20T09:00:01.109Z |
| Last seen | 2026-05-20T09:00:01.109Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher description |
| Excerpt method | Publisher-supplied description / RSS summary field. |
| Summary | None yet |
| Summary source text | description |
| Citation coverage | No WeSearch summary has been generated for this story yet. |
| Cluster | otcTNmTSO3Zw · 2 stories |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
Rights status (four layers)
WeSearch handling by dimension
| Indexing | May the item be indexed (stored, ranked, made findable)? | Allowed |
| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.