Jamaica BPO Sector Loses US$220 Million, 5,000 Jobs
Caribbean Business Jamaica BPO Sector Loses US$220 Million, 5,000 Jobs By Sofia Gabriela Martinez · July 25, 2026 · 6 min read Daily Brief The morning intel from across Latin America. The Jamaica BPO sector, long a pillar of the island’s foreign-exchange earnings, has suffered a sharp contraction, losing roughly US$220 million in local spending and about 5,000 jobs in the fiscal year that ended in March 2026. Kingston, Jamaica from above; the island’s business-process outsourcing sector is contracting.
- ▪Caribbean Business Jamaica BPO Sector Loses US$220 Million, 5,000 Jobs By Sofia Gabriela Martinez · July 25, 2026 · 6 min read Daily Brief The morning intel from across Latin America.
- ▪The Jamaica BPO sector, long a pillar of the island’s foreign-exchange earnings, has suffered a sharp contraction, losing roughly US$220 million in local spending and about 5,000 jobs in the fiscal year that ended in March 2026.
- ▪Kingston, Jamaica from above; the island’s business-process outsourcing sector is contracting.
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Caribbean Business Jamaica BPO Sector Loses US$220 Million, 5,000 Jobs By Sofia Gabriela Martinez · July 25, 2026 · 6 min read Daily Brief The morning intel from across Latin America. Free. Subscribe By subscribing you agree to our privacy policy. We never share your email. Jamaica · Business Key Facts —Spending Drop Local spending in the Jamaica BPO sector fell by roughly US$220 million to about US$780 million in the fiscal year ended March 2026. —Job Losses Employment dropped to approximately 50,000 from 62,000 two years earlier, with some industry counts suggesting a fall to 40,000. —Company Closures The number of operating firms declined from more than 90 to about 70 by March 2026.
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