LG denies accusations of smart TVs continuously recording its users
LG has officially denied allegations that its smart TVs continuously record user conversations, stating that such claims are based on misconceptions. The company clarified that audio processing only occurs when a user explicitly activates a voice feature, and that sensitive data collection is not performed in the background. Additionally, LG emphasized that features like automatic content recognition and interest-based advertising are optional and disabled by default.
- ▪LG stated that its smart TVs do not continuously record or transmit user conversations, even when the device is asleep or unplugged.
- ▪The accusations originated from a 135-minute video report by Gamers Nexus, Level1 Techs, and independent cybersecurity researchers.
- ▪LG explained that speech-to-text processing is triggered only by a specific wake-word or the remote control's voice button.
- ▪The company noted that features such as Automatic Content Recognition and interest-based advertising are turned off by default.
- ▪LG acknowledged that no connected product is immune to security vulnerabilities and committed to ongoing monitoring and testing.
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| Original publisher | Engadget |
| Canonical URL | https://www.engadget.com/2256728/lg-denies-accusations-of-smart-tvs-continuously-recording-its-users/ |
| Publication time | Sat, 12 Sep 2026 18:17:55 +0000 |
| Retrieval time | 2026-09-12T18:25:00.126Z |
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News LG denies accusations of smart TVs continuously recording its users The company said that user privacy is a “fundamental principle” of its products. By Jackson Chen Sept. 12, 2026 2:17 pm EST LG Add Engadget on Google: Preferred Source Google Discover After an unsettling report that accused LG's smart TVs of spying on its users, the company has responded by saying that "some recent media coverage may have contributed to misconceptions about how LG smart TVs work." To address the claims made in a lengthy video published on Gamers Nexus, LG said that its "smart TVs do not continuously record or transmit user's conversations." LG released a comprehensive statement a few days after the 135-minute long video from Gamers Nexus was published, which claimed the Korean electronics company's…
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