LG responds to claims that its smart TVs track viewers — but I still have several questions
LG has issued a statement addressing allegations from Gamers Nexus that its smart TVs track users by collecting Wi-Fi device data and transcribing ambient audio. The company asserts that voice recognition only activates upon user interaction and that audio is processed locally without continuous recording. Despite LG's response, the article notes that significant questions remain regarding the transparency of these tracking practices.
- ▪Gamers Nexus alleged that LG smart TVs collect details about devices connected to users' Wi-Fi networks and transcribe ambient audio without user knowledge.
- ▪LG stated that speech-to-text processing only begins when a user activates a voice interaction via a wake-word or remote button.
- ▪LG claims that audio used for wake-word detection is processed locally and is not stored or transmitted if no wake word is detected.
- ▪The article author notes that LG's response has not fully resolved the concerns raised in the investigation.
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| Original publisher | Tom's Guide |
| Canonical URL | https://www.tomsguide.com/tvs/lg-responds-to-claims-that-its-smart-tvs-track-viewers-but-i-still-have-several-questions |
| Publication time | Wed, 16 Sep 2026 05:00:00 +0000 |
| Retrieval time | 2026-09-16T05:03:39.747Z |
| Last seen | 2026-09-16T05:03:39.747Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
| Excerpt method | First ~120 words (~800 chars) of extracted publisher body, fair-use limited. |
| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | rUqnhDoRZ4xc · 1 stories |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
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| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
Opening excerpt (first ~120 words) tap to expand
TVs LG responds to claims that its smart TVs track viewers — but I still have several questions Features By Michael Desjardin Published 16 September 2026 “We would like to clarify how our smart TVs operate." When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. (Image credit: Tom's Guide) Copy link Facebook X Reddit Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter For several days, LG has been facing intense scrutiny after investigators at the YouTube channel Gamers Nexus alleged that the brand's smart TVs track users in more ways than most people realize, and that these efforts are a result of a lack of transparency between LG and…
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