Microsoft’s head of comms is leaving after almost 20 years
In an internal note to his team, Shaw says he’s “decided it is time for me to move on and try new things,” after supporting Microsoft’s communications for 29 years — nearly 20 years as a Microsoft employee plus time at the Waggener Edstrom agency (now We. Internally at Microsoft he’s also well-respected among executives, and has built up a reputation for being direct, but respectful. Many employees have told me over the years that they always fear an email from him for misspeaking or accidentally leaking product plans.He’s earned a reputation outside of the company as someone who is always willing to argue with critics, correct stories, and defend Microsoft.
- ▪In an internal note to his team, Shaw says he’s “decided it is time for me to move on and try new things,” after supporting Microsoft’s communications for 29 years — nearly 20 years as a Microsoft employee plus time at the Waggener Edstrom
- ▪Internally at Microsoft he’s also well-respected among executives, and has built up a reputation for being direct, but respectful.
- ▪Many employees have told me over the years that they always fear an email from him for misspeaking or accidentally leaking product plans.He’s earned a reputation outside of the company as someone who is always willing to argue with critics,
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| Original publisher | The Verge |
| Canonical URL | https://www.theverge.com/news/993791/microsoft-frank-shaw-leaving-head-of-comms |
| Publication time | 2026-09-11T12:01:34-04:00 |
| Retrieval time | 2026-09-11T16:02:51.032Z |
| Last seen | 2026-09-11T16:02:51.032Z |
| Headline source | Publisher (no WeSearch rewrite) |
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| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | TZdLn2YQCVDe · 1 stories |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
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| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
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NewsCloseNewsPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All NewsTechCloseTechPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All TechMicrosoftCloseMicrosoftPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All MicrosoftMicrosoft’s head of comms is leaving after almost 20 yearsFrank Shaw has been supporting Microsoft’s communications for nearly 30 years.Frank Shaw has been supporting Microsoft’s communications for nearly 30 years.by Tom WarrenCloseTom WarrenSenior CorrespondentPosts from this author will be added to your daily email digest and your homepage feed.FollowFollowSee All by Tom WarrenSep 11, 2026, 4:01 PM…
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