Mum hits out over 'nightmare' flight to Bali after airline botched a booking for herself and her young son
Watching him endure that was heartbreaking,' Ms Kanic said. The family lost two days of their holiday to the extended travel and recovery time for their son.'I wasn't asking Air New Zealand for compensation. I asked for one thing - please extend our return flights by two days so we could recover the time we had lost.
- ▪Watching him endure that was heartbreaking,' Ms Kanic said.
- ▪The family lost two days of their holiday to the extended travel and recovery time for their son.'I wasn't asking Air New Zealand for compensation.
- ▪I asked for one thing - please extend our return flights by two days so we could recover the time we had lost.
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A frustrated mother has lashed out Air New Zealand for promoting itself as an autism-friendly airline but adding 20 hours to her trip and denying her one request when she flew with her autistic son.Kama Kanic shared a complaint on Wednesday following her horror journey with the New Zealand national carrier earlier this month.Ms Kama said she and her nine-year-old son had seats booked a direct flight from Auckland to Bali, Indonesia.The mother had even gone the extra mile and booked the 'Sky Couch', which allows a row of seats to be converted into a lounge, to ensure her son was comfortable.When they arrived at Auckland Airport, however, Ms Kanic claimed her direct flight had been cancelled and it only got more messy from there.'We were reassured that we'd been rebooked via Taipei with…
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