Nine Out Of 10 Leaders Say Life Skills More Important Than AI/Technical Skills
LeadershipLeadership StrategiesNine Out Of 10 Leaders Say Life Skills More Important Than AI/Technical SkillsByShep Hyken,Contributor.Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker.Follow AuthorJul 26, 2026, 08:00am EDT--:-- / --:--This voice experience is generated by AI. Learn more.This voice experience is generated by AI.
- ▪LeadershipLeadership StrategiesNine Out Of 10 Leaders Say Life Skills More Important Than AI/Technical SkillsByShep Hyken,Contributor.Forbes contributors publish independent expert analyses and insights.
- ▪Shep Hyken is a customer service/CX expert, author & keynote speaker.Follow AuthorJul 26, 2026, 08:00am EDT--:-- / --:--This voice experience is generated by AI.
- ▪Learn more.This voice experience is generated by AI.
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LeadershipLeadership StrategiesNine Out Of 10 Leaders Say Life Skills More Important Than AI/Technical SkillsByShep Hyken,Contributor.Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker.Follow AuthorJul 26, 2026, 08:00am EDT--:-- / --:--This voice experience is generated by AI. Learn more.This voice experience is generated by AI. Learn more.SummaryDespite the rapid integration of AI into workplaces, a High Point University study of over 500 C-suite executives reveals that "life skills" remain the top predictor of success. Executives overwhelmingly prioritize emotional intelligence, work ethic, and problem-solving for hiring and leadership, with 90% affirming their importance.
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