‘Now We Can Know Everything and Do Anything,’ Jensen Huang Says at Dreamforce
At Dreamforce, Salesforce and NVIDIA announced Koa, a new CRM reasoning model built on NVIDIA Nemotron 3 Super and post-trained on nearly three decades of enterprise data. NVIDIA CEO Jensen Huang joined Salesforce CEO Marc Benioff on stage to emphasize that AI is an infrastructure layer enabling companies to know everything and do anything. The model runs entirely within Salesforce's infrastructure using open-source components, ensuring that no customer data is used during training or inference.
- ▪Koa is Salesforce's first CRM reasoning model, developed by post-training NVIDIA Nemotron 3 Super on a proprietary synthetic dataset from 27 years of CRM intelligence.
- ▪Jensen Huang stated that AI safety is an engineering problem and that innovation and safety are not mutually exclusive choices for enterprises.
- ▪The model is built using supervised fine-tuning and reinforcement learning with NVIDIA NeMo tools, covering synthetic scenarios across more than 14 industries.
- ▪Salesforce confirmed that Koa runs on its own infrastructure and that not a single byte of customer data was used in the training or inference processes.
- ▪Koa currently matches or exceeds leading model performance on CRM actions with three times fewer errors according to Salesforce's internal CRM Bench.
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| Original publisher | NVIDIA Blog |
| Canonical URL | https://blogs.nvidia.com/blog/jensen-huang-dreamforce/ |
| Publication time | Tue, 15 Sep 2026 22:24:34 +0000 |
| Retrieval time | 2026-09-15T22:36:52.742Z |
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‘Now We Can Know Everything and Do Anything,’ Jensen Huang Says at Dreamforce At Dreamforce, Salesforce and NVIDIA announced Koa, a CRM reasoning model for Agentforce, post-trained from Nemotron on 27 years of Salesforce CRM intelligence — and running entirely within Salesforce's own infrastructure. September 15, 2026 by Brian Caulfield 0 Comments Share Share This Article X Facebook LinkedIn Copy link Link copied! Know everything. Do anything. That was the message NVIDIA founder and CEO Jensen Huang brought to Salesforce Dreamforce Tuesday, joining CEO Marc Benioff onstage in an appearance that coincided with the announcement of Koa — Salesforce’s first CRM reasoning model, built on NVIDIA Nemotron 3 Super. Huang didn’t just take the stage.
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