Opinion: Check-in and intake at the doctor’s office are perfect for AI
The author argues that the check-in and intake process at medical offices could be improved with the use of AI technology. They recount a personal experience where the lack of human interaction and empathy during the intake process was frustrating. The author suggests that a kiosk with a chatbot could streamline the process and enhance patient experience.
- ▪The author experienced a frustrating check-in process at a medical clinic.
- ▪They felt that the lack of human interaction made the experience less pleasant.
- ▪The author proposes using AI technology, like chatbots, to improve the intake process.
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Story provenance
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Story provenance
Attribution is not the same as permission. This drawer separates discovery metadata, excerpts, WeSearch-generated summaries, reuse status, and whether the publisher receives the visit. Nothing here claims a legal grant the publisher has not made.
Record
| Original publisher | STAT News |
| Canonical URL | https://www.statnews.com/2026/05/22/chatbots-doctor-office-check-in-intake-ai/?utm_campaign=rss |
| Publication time | Fri, 22 May 2026 08:30:00 +0000 |
| Retrieval time | 2026-05-22T08:32:01.187Z |
| Last seen | 2026-05-22T08:32:01.187Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
| Excerpt method | First ~120 words (~800 chars) of extracted publisher body, fair-use limited. |
| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | aOadbFnmjDD4 |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
Rights status (four layers)
WeSearch handling by dimension
| Indexing | May the item be indexed (stored, ranked, made findable)? | Allowed |
| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
Opening excerpt (first ~120 words) tap to expand
OpinionFirst Opinion Check-in and intake at the doctor’s office are perfect for AI A chatbot would be more efficient — and perhaps more pleasant — than the status quo Manage alerts for this article Email this article Share this article THIERRY ZOCCOLAN/AFP via Getty Images By Risa JampelMay 22, 2026 Jampel is a board-certified dermatologist with a master’s in bioethics and is involved in projects related to AI and ethics. I was the only person seated in the waiting room of an internal medicine specialty clinic for blood pressure issues. The day before the appointment I had completed the online registration, including demographics, past medical history, medications, allergies, etc. Upon arrival I was directed, as I am at the airport, to check in at a kiosk.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at STAT News.
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