'Our wedding present left us gutted': Couple join dozens in car seller dispute
Newlyweds Amber and Nathan Cooper are among 34 customers alleging that Trade Centre UK sold them faulty vehicles and has failed to provide timely refunds. The couple spent their wedding gift money on a car that broke down during their honeymoon, requiring major repairs that the dealership has not adequately addressed. Protests were held outside various branches as buyers claim the company obstructs the Consumer Rights Act and ignores correspondence, leaving them in financial and emotional distress.
- ▪Amber and Nathan Cooper purchased a £7,000 Citroen C4 with their wedding present money, which broke down on the A30 and required a new engine, clutch, and gearbox.
- ▪Thirty-four customers reported similar issues with faulty cars bought from Trade Centre UK branches in Coventry, Rochdale, Rotherham, and Wales.
- ▪Protests were organized outside Trade Centre UK locations to highlight allegations that the company delays refunds and ignores the Consumer Rights Act.
- ▪Trade Centre UK stated that problems are rare and that they work with customers to investigate issues, offering repairs, replacements, or rejections where appropriate.
- ▪Customers like Gavin Oliver and Sue Townsend described the company's after-sales support as non-existent, citing ignored correspondence and prolonged delays in resolving disputes.
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| Original publisher | BBC News — UK |
| Canonical URL | https://www.bbc.co.uk/news/articles/cly7l4rn02vo?at_medium=RSS&at_campaign=rss |
| Publication time | Sat, 26 Sep 2026 17:37:59 GMT |
| Retrieval time | 2026-09-26T18:26:44.301Z |
| Last seen | 2026-09-26T18:26:44.301Z |
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| Cluster | nKezfyVypYp9 · 1 stories |
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'Our wedding present left us gutted': Couple join dozens in car seller disputeImage source, Amber and Nathan CooperImage caption, Just two weeks after tying the knot Amber and Nathan Cooper were left with a nightmareByLindsey AlderReporting fromin WednesburyPublished26 September 2026, 07:09 BSTUpdated 41 minutes agoNewlyweds Amber and Nathan Cooper spent all their wedding present money on a £7,000 Citroen C4 to take them on their dream honeymoon.But as they made their way to Cornwall in August 2025, it lost power and began to roll backwards leaving them stranded on the A30, near the Jamaica Inn in Bodmin Moor, they told the BBC.When they returned it to Trade Centre UK two weeks later, they discovered it needed a new engine, clutch and gearbox.But a year on, they are still fighting for an…
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