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Putting the trace before the loop: observability-first AI agent design

Putting the trace before the loop: observability-first AI agent design

Dragos Bilaniuc· ·14 min read · 0 reactions · 0 comments · 11 views
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← All articlesSep 202615 min readPutting the trace before the loop#ai#agents#observability#architectureAn observability-first approach for building an AI agent, and what it bought me. A couple of weeks ago I started implementing Kept, a self-hostable post-purchase support agent for e-commerce, with reliability as its core offering. Besides the product itself, my objective in building it is to delve into the depths of agentic system design, and see what it actually means to build an agent with "reliability at its core".

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Dragos Bilaniuc · Dragos Bilaniuc
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Original publisherDragos Bilaniuc
Canonical URLhttps://dbln.me/blog/building-an-ai-agent-observability-first
Publication timeMon, 28 Sep 2026 05:39:36 +0000
Retrieval time2026-09-28T05:56:07.110Z
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← All articlesSep 202615 min readPutting the trace before the loop#ai#agents#observability#architectureAn observability-first approach for building an AI agent, and what it bought me. A couple of weeks ago I started implementing Kept, a self-hostable post-purchase support agent for e-commerce, with reliability as its core offering. Besides the product itself, my objective in building it is to delve into the depths of agentic system design, and see what it actually means to build an agent with "reliability at its core". Observability first I started from a theory my experience validated again and again throughout the years: observability is the bedrock of reliability. Proper logs and metrics beat an ideal architecture, industry-leading frameworks or best coding patterns.

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Excerpt limited to ~120 words for fair-use compliance. The full article is at Dragos Bilaniuc.

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