Shopify CEO Who Pushed Staff to Use AI Is Now Horrified by What He's Wrought

Joe Wilkins· Sep 23, 2026 · 7:36 PM UTC ·2 min read · 0 reactions · 0 comments · 9 views

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TL;DR · WeSearch summary

Shopify CEO Tobias Lütke is getting a first-hand look at the AI-workplace revolution, and it isn’t a pretty sight. New reporting by Fortune revealed the disastrous results of Shopify’s all-out scramble to embrace AI nearly a year ago. After telling workers that using AI tools is a “baseline expectation” in the workplace, Lütke is now changing his tune as workers spew out AI-generated emails, memos, and code without double-checking it beforehand.

Key facts

▪Shopify CEO Tobias Lütke is getting a first-hand look at the AI-workplace revolution, and it isn’t a pretty sight.
▪New reporting by Fortune revealed the disastrous results of Shopify’s all-out scramble to embrace AI nearly a year ago.
▪After telling workers that using AI tools is a “baseline expectation” in the workplace, Lütke is now changing his tune as workers spew out AI-generated emails, memos, and code without double-checking it beforehand.

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Canonical URL	https://futurism.com/artificial-intelligence/shopify-ceo-ai-workplace-staff-horrified-backfire
Publication time	Wed, 23 Sep 2026 19:36:54 +0000
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Kevin Dietsch/Getty Images/Futurism Sign up to see the future, today Can’t-miss innovations from the bleeding edge of science and tech Email address Sign Up Thank you! Shopify CEO Tobias Lütke is getting a first-hand look at the AI-workplace revolution, and it isn’t a pretty sight. New reporting by Fortune revealed the disastrous results of Shopify’s all-out scramble to embrace AI nearly a year ago. After telling workers that using AI tools is a “baseline expectation” in the workplace, Lütke is now changing his tune as workers spew out AI-generated emails, memos, and code without double-checking it beforehand. “We call those ‘slop grenades’ that people toss at each other,” Lütke said in an interview on the Knowledge Project podcast.

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