Show HN: ResolveHQ – A Helpdesk Built on Cloudflare Workers, D1, R2 and Queues
ResolveHQ ResolveHQ is a Cloudflare-native, self-hostable helpdesk for small support teams. What you can do Run a shared inbox with tenant-isolated customers, tickets, assignment, status, priority, tags, and full-text search. Thread email correctly per RFC 5322, resistant to subject-line spoofing across tickets.
- ▪ResolveHQ ResolveHQ is a Cloudflare-native, self-hostable helpdesk for small support teams.
- ▪What you can do Run a shared inbox with tenant-isolated customers, tickets, assignment, status, priority, tags, and full-text search.
- ▪Thread email correctly per RFC 5322, resistant to subject-line spoofing across tickets.
Hacker News (Front Page) files mainly under programming. We currently carry 1,491 of its stories. Top-voted stories on Hacker News.
Story provenance
Source · retrieval · rights · ranking — open for full record
inspect →
Story provenance
Attribution is not the same as permission. This drawer separates discovery metadata, excerpts, WeSearch-generated summaries, reuse status, and whether the publisher receives the visit. Nothing here claims a legal grant the publisher has not made.
Record
| Original publisher | GitHub |
| Canonical URL | https://github.com/mirza-rizvi/ResolveHQ |
| Publication time | Fri, 11 Sep 2026 21:48:00 +0000 |
| Retrieval time | 2026-09-11T22:23:35.483Z |
| Last seen | 2026-09-11T22:23:35.483Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
| Excerpt method | First ~120 words (~800 chars) of extracted publisher body, fair-use limited. |
| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | rqhoQj1WLTm_ · 1 stories |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
Rights status (four layers)
WeSearch handling by dimension
| Indexing | May the item be indexed (stored, ranked, made findable)? | Allowed |
| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
Opening excerpt (first ~120 words) tap to expand
ResolveHQ ResolveHQ is a Cloudflare-native, self-hostable helpdesk for small support teams. What you can do Run a shared inbox with tenant-isolated customers, tickets, assignment, status, priority, tags, and full-text search. Sign up as owner, invite teammates, and manage Owner/Admin/Agent roles with a workspace switcher across organizations. Thread email correctly per RFC 5322, resistant to subject-line spoofing across tickets. Receive mail through Cloudflare Email Routing and send it through Resend, with delivery status, retries, and idempotent webhooks. Outbound replies carry their linked attachments, and dead-letter queues drain to durable, recoverable records. Attach files to tickets through validated, authorized R2 uploads.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at GitHub.