Singapore firm sorry after Changi Airport baggage handler caught tossing luggage
A Singapore-based company has apologized after a video surfaced showing a baggage handler at Changi Airport allegedly tossing luggage. The incident prompted an investigation by airport authorities and raised concerns over baggage handling practices. The company has since taken disciplinary action and reinforced staff training protocols.
- ▪A video showing a baggage handler throwing luggage at Changi Airport went viral online.
- ▪The handling company, Swissport, issued a public apology and confirmed the employee involved has been suspended.
- ▪Changi Airport Group stated that proper baggage handling procedures were not followed and emphasized that such behavior is unacceptable.
- ▪Swissport said it has retrained affected staff and is reviewing its operational oversight.
- ▪No damage to luggage or injuries were reported as a result of the incident.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at South China Morning Post.