Southwest revises its overweight passenger rules. Here's what's changing.
Southwest Airlines has revised its policy regarding overweight passengers, allowing them to receive a free second seat when available. Previously, passengers needing extra space were required to purchase an additional ticket in advance. The updated policy aims to create a more consistent experience for customers while still encouraging advance booking for those needing more room.
- ▪Southwest Airlines has rolled back its policy requiring overweight passengers to buy two tickets for flights.
- ▪Under the new rules, gate agents will arrange a free second seat for passengers needing extra room when available.
- ▪Passengers can request a refund for the extra seat after travel if certain conditions are met.
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MoneyWatch Southwest rolls back its overweight passenger policy. Here's what's changing. .chip { background-image: url('/fly/bundles/cbsnewscore/images/chip-bgd/chip-bgd-moneywatch.jpg'); } By Megan Cerullo Megan Cerullo Reporter, MoneyWatch Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting. Read Full Bio Megan Cerullo Updated on: May 29, 2026 / 11:26 AM EDT / CBS News Add CBS News on Google Southwest Airlines has rolled back part of its divisive policy requiring overweight passengers to buy two tickets on flights when they require a second seat because of their size.
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