Support newbie figured out how to avoid all-nighters, and his colleagues hated him for it
REG AD googletag.cmd.push(function() { googletag.display('labrador/thereg/article/desktop/b'); }); "My main job was the development of new or improved processes to support business change," he told On Call. How wrong he was."One of my colleagues relied on regular overtime payments and told me exactly how unhappy he was," Lionel told On Call.There's no pleasing some people. REG AD googletag.cmd.push(function() { googletag.display('labrador/thereg/article/desktop/d'); }); "I continued to seek permanent solutions to other overnight issues," he told On Call.Have your good deeds and tech support cleverness earned you anger instead of appreciation?
- ▪REG AD googletag.cmd.push(function() { googletag.display('labrador/thereg/article/desktop/b'); }); "My main job was the development of new or improved processes to support business change," he told On Call.
- ▪How wrong he was."One of my colleagues relied on regular overtime payments and told me exactly how unhappy he was," Lionel told On Call.There's no pleasing some people.
- ▪REG AD googletag.cmd.push(function() { googletag.display('labrador/thereg/article/desktop/d'); }); "I continued to seek permanent solutions to other overnight issues," he told On Call.Have your good deeds and tech support cleverness earned
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(function() { let windowUrl = window.location.href; windowUrl = windowUrl.substring(windowUrl.indexOf('?') + 1); let messageElement = document.querySelector('.shareableMessage'); if (windowUrl && windowUrl.includes('code') && windowUrl.includes('expires')) { messageElement.style.display = 'block'; } })(); Software Support newbie figured out how to avoid all-nighters, and his colleagues hated him for it Sleep doesn't pay Simon Sharwood Simon Sharwood APAC Editor Published fri 24 Jul 2026 // 07:30 UTC ON CALL Welcome to another installment of On Call, The Register's Friday column in which we share readers' tales of tech support jobs that go south, pear-shaped, or just badly.This week, meet a reader we'll Regomize as "Lionel" who told us that in the 1990s he worked for an outfit that…
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