‘They Are Thieves’: FTC Complaints About Hims & Hers Detail Surprise Charges

Matt Novak· Aug 7, 2026 · 2:35 PM UTC ·27 min read · 0 reactions · 0 comments · 6 views

TL;DR · WeSearch summary

Last week, the FTC filed a lawsuit against telehealth company Hims & Hers for allegedly disclosing private health information to third parties and engaging in shady subscription practices. The company also connects patients with health professionals who can advise them on the drugs they take. The FTC told Gizmodo it has over 4,800 complaints related to Hims & Hers filed over the past five years, though only 200 redacted complaints were released for review.

Key facts

▪Last week, the FTC filed a lawsuit against telehealth company Hims & Hers for allegedly disclosing private health information to third parties and engaging in shady subscription practices.
▪The company also connects patients with health professionals who can advise them on the drugs they take.
▪The FTC told Gizmodo it has over 4,800 complaints related to Hims & Hers filed over the past five years, though only 200 redacted complaints were released for review.

About this source

Gizmodo files mainly under tech. We currently carry 853 of its stories.

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Original article

Gizmodo · Matt Novak

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Attribution is not the same as permission. This drawer separates discovery metadata, excerpts, WeSearch-generated summaries, reuse status, and whether the publisher receives the visit. Nothing here claims a legal grant the publisher has not made.

Record

Original publisher	Gizmodo
Canonical URL	https://gizmodo.com/hims-hers-ftc-subscription-surprise-scam-2000795614
Publication time	Fri, 07 Aug 2026 14:35:12 +0000
Retrieval time	2026-08-07T14:40:42.678Z
Last seen	2026-08-07T14:40:42.678Z
Headline source	Publisher (no WeSearch rewrite)
Excerpt source	publisher body
Excerpt method	First ~120 words (~800 chars) of extracted publisher body, fair-use limited.
Summary	WeSearch · cerebras-chat (WeSearch summarizer)
Summary source text	contentText
Citation coverage	Summary is a WeSearch-generated derivative; primary citation is the original publisher URL.
Cluster	rIMCFl-k9Fym · 1 stories
Cluster logic	Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison.
Ranking reason	Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking.
Publisher visit	Yes — open original
Substitutes article?	No — link-out required for full text

Rights status (four layers)

Publisher-declared

No publisher-confirmed rights record for this source yet.

Machine-readable

No source-specific machine-readable restriction detected beyond the public feed.

WeSearch interpretation

WeSearch declared handling (basis: Derived from the published RSS/Atom feed). This is WeSearch policy, not a legal grant on the publisher's behalf.

Unknown

Retrieval and training permissions are not asserted unless the publisher confirms them.

WeSearch handling by dimension

Indexing	May the item be indexed (stored, ranked, made findable)?	Allowed
Snippet	May a short excerpt of the publisher's text be shown?	Allowed
AI summary	May WeSearch generate its own short summary of the article?	Limited
Retrieval / RAG	May the content be exposed for third-party retrieval-augmented generation?	Not asserted
Model training	May the content be used to train AI models?	Not asserted
Commercial reuse	May the content be reused commercially?	Not permitted

Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.

Open original publisher → Source rights JSON → Machine-readable provenance → Rights framework → WESEARCH-STORY-PROVENANCE-V1

Opening excerpt (first ~120 words) tap to expand

Last week, the FTC filed a lawsuit against telehealth company Hims & Hers for allegedly disclosing private health information to third parties and engaging in shady subscription practices. Gizmodo filed a Freedom of Information Act (FOIA) request with the FTC for consumer complaints against the company, which help give an idea of just how prevalent these practices are.cnx.cmd.push(function(){cnx({"playerId":"92b7b46b-43ed-4e0e-b21b-2c999302d9d7","settings":{"advertising":{"macros":{"AD_UNIT":"/23178111854/od.gizmodo.com/article","CHILD_UNIT":"article","POST_ID":"2000795614","POST_TYPE":"post","CHANNEL":"tech","SECTION":"commerce","SUBSECTION":"","CATEGORIES":"commerce","TAGS":"foia,ftc,hims-hers","NOP":"0"},"timeBeforeFirstAd":0}}}).render("cnx-player-main")}); Hims & Hers sells both…

Excerpt limited to ~120 words for fair-use compliance. The full article is at Gizmodo.

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