Train passengers could be overcharged by new pay-as-you-go scheme, council warns
Ibbotson criticised the messaging that pay-as-you-go offers the "best value fares" as it was possible for some passengers to pay less through concessionary travel."The tap‑and‑go machines can only charge full‑fare adult tickets," he said. "If you are eligible to travel on a child ticket or at a reduced rate because you have a railcard you will not be charged the correct fare for your journey. A spokesperson said: "While railcard and concessionary discounts are not yet supported via pay as you go, advice on alternative ticketing options is available on our website, at stations and through customer channels.
- ▪Ibbotson criticised the messaging that pay-as-you-go offers the "best value fares" as it was possible for some passengers to pay less through concessionary travel."The tap‑and‑go machines can only charge full‑fare adult tickets," he said.
- ▪"If you are eligible to travel on a child ticket or at a reduced rate because you have a railcard you will not be charged the correct fare for your journey.
- ▪A spokesperson said: "While railcard and concessionary discounts are not yet supported via pay as you go, advice on alternative ticketing options is available on our website, at stations and through customer channels.
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| Original publisher | BBC News — UK |
| Canonical URL | https://www.bbc.co.uk/news/articles/cry4zw5219eno?at_medium=RSS&at_campaign=rss |
| Publication time | Fri, 18 Sep 2026 21:28:12 GMT |
| Retrieval time | 2026-09-18T21:33:45.467Z |
| Last seen | 2026-09-18T21:33:45.467Z |
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| Cluster | hOHRM5fweKXr · 1 stories |
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Train passengers could be overcharged by new pay-as-you-go scheme, council warnsImage source, Transport for WalesImage caption, Pay-as-you-go has expanded to stations in north WalesByAlec DoyleLocal Democracy Reporting ServicePublished3 minutes agoA council has warned that Transport for Wales' (TfW) pay-as-you-go system could leave some rail passengers paying more - as it charges all users an adult fare.TfW recently launched a social media campaign to promote the payment system's availability to passengers on the 27-mile (44 km) Wrexham-Bidston Borderlands Line.A TikTok advert for the scheme tells viewers it offers passengers TfW's "best value fare".But Flintshire council said there had been no explanation that children, families and pensioners who all qualified for concessionary fares…
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