
Windows 11 24H2: Problems with USB scanners that use eSCL
Microsoft has acknowledged issues with USB scanners using the eSCL scan protocol in Windows 11 24H2. Users have reported that their scanners are not recognized after the update, despite drivers being installed. The company has implemented a compatibility lock to prevent the update on affected devices until the issue is resolved.
- ▪Microsoft has admitted to problems with USB scanners using the eSCL scan protocol in Windows 11 24H2.
- ▪Users have reported that their scanners are not recognized after updating, even with drivers installed.
- ▪A compatibility lock has been set to prevent the update on affected devices until the issue is resolved.
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Record
| Original publisher | Born's Tech and Windows World |
| Canonical URL | https://borncity.com/win/2024/11/26/windows-11-24h2-problems-with-usb-scanners-that-use-escl/ |
| Publication time | Fri, 29 May 2026 10:07:02 +0000 |
| Retrieval time | 2026-05-29T10:20:00.361Z |
| Last seen | 2026-05-29T10:20:00.361Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
| Excerpt method | First ~120 words (~800 chars) of extracted publisher body, fair-use limited. |
| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | sqQ3NSUu83iq · 2 stories |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
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| Indexing | May the item be indexed (stored, ranked, made findable)? | Allowed |
| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
Opening excerpt (first ~120 words) tap to expand
[German]In addition to the problems with Ubisoft games under Windows 11 24H2, Microsoft has also admitted to difficulties with USB scanners. USB scanners are simply not found if they use the eSCL scan protocol. A scanner problem has already been reported by a reader, but I have not yet been able to identify it. Here are the details on this issue. A reader reports on scanner problems Windows 11 24H2 was made available to interested users as a feature update on October 1, 2024 (see Windows 11 24H released (Oktober 1, 2024)). However, this release is currently annoying users with numerous bugs, some of which were already known at the time of release. The links at the end of the post refer to articles here in the blog that describe the individual bugs.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at Born's Tech and Windows World.