60 stories tagged with #customer, in publish-time order across the WeSearch catalog. Tag pages update as new stories ingest.
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Microsoft trains sales staff to steer customers away from OpenAI, Anthropic - The American Bazaar
Microsoft trains sales staff to steer customers away from OpenAI, Anthropic The American Bazaar…
Ask HN: As a customer, how do you feel about AI-First Customer Support?
I've seen mixed sentiments out there. What has been your experience from the customer-side?…
Cause of death revealed for Tim Horton’s customer who died after fighting manager over drive-thru issue
Anita Grayson collapsed following the fight at a Tim Hortons, where police said she punched a 20-year-old shift manager after being told to leave.…
Virgin Media fined £28m for preventing customers from cancelling contracts
Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.…
Venice cafe owned by ‘Love Island’ Bombshell contestant sees huge customer spike with watch parties and night markets
The California-based surf lifestyle brand and cafe is co-owned by Gal Tshnieder.…
‘Left with no choice’: Amazon accused of ripping off Prime customers with ads
The watchdog has taken the Seattle-headquartered company’s local business to court for allegedly burying unfair terms in contracts that Amazon Prime customers had signed.…
HPQ Partners with OpenAI to Enhance Customer Experience - GuruFocus
HPQ Partners with OpenAI to Enhance Customer Experience GuruFocus…
Aileadgenr.com – AI lead generation tool for finding potential B2B customers
Your AI SDR that never sleeps. AI Lead Genr finds, qualifies, and personally reaches out to your ideal B2B customers 24/7 — your team only talks to people ready to buy.…
Fissler or fizzle? Woolworths customers can’t cash in cookware credits
Woolworths’ Fissler cookware promotion promised shoppers free cookware, but many are now holding credits they can’t redeem.…
Yealink Upgrades Singapore Global Operational HQ and Opens New Customer Experience Center - Morningstar
Comprehensive up-to-date news coverage, aggregated from sources all over the world by Google News.…
Tap Global enables direct salary payments into customer accounts
OpenAI GPT-5.6 access will be approved on a customer by customer basis by the Trump administration - Shacknews
Comprehensive up-to-date news coverage, aggregated from sources all over the world by Google News.…
Paris-based Tsuga, whose observability software runs in customers' own clouds to help them skip per-byte ingestion costs, raised a $35M Series A led by Singular (Ana Maria Constantin/The Next Web)
Ana Maria Constantin / The Next Web : Paris-based Tsuga, whose observability software runs in customers' own clouds to help them skip per-byte ingestion costs, raised a $35M Series…
Pro-Palestine agitator films herself howling at customers to leave Israeli-owned coffee chain in LA
A pro-Palestine TikToker has unleashed a campaign of terror on the Los Angeles coffee chain Couplet — harassing patrons to leave.…
Password manager maker LastPass says hackers stole customer support case data during Klue breach
This is the second data breach to affect LastPass customers in recent years, after one of the password manager's tech partners was recently breached.…
Alabama couple get into on-camera beef with customer who left one-star review about their new ice cream shop
Married Alabama ice cream shop owners are facing charges after they ripped into a customer in a caught-on-camera confrontation over a one-star review he left for their business.…
Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings
Businesses are accelerating their agentic offerings for enterprises as competition heats up.…
Salesforce reels in customer support AI specialist Fin for $3.6B
Support bot maker claims its AI agents can resolve three-quarters of customer queries without human help…
Salesforce acquires AI customer service platform Fin for $3.6 billion
Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate ta…
Customers hit with automatic 20% gratuities as restaurants combat tipping confusion
Automatic gratuities at World Cup restaurants spark debate as operators weigh protecting tipped workers against potential consumer backlash over fees.…
Anthropic says it is disabling Fable 5 and Mythos 5 for all customers after the US government issued an export control order, citing national security concerns (Anthropic)
Anthropic : Anthropic says it is disabling Fable 5 and Mythos 5 for all customers after the US government issued an export control order, citing national security concerns — The US…
ServiceNow tells customers a bug left some of their data exposed to the internet
ServiceNow is used by thousands of enterprises to automate their internal processes, but says several customers had data accessed because of a security bug.…
Kalshi to begin collecting customer employment information in some markets
Prediction market platform Kalshi will start verifying the employment of its users in markets that are at high risk for insider trading, the company announced on Tuesday. The annou…
Burger King brings back fan-favorite menu item after 15 years of customer pleas
Burger King fans have crowned the nuggets that reign supreme.…
Two thirds of our customers’ fraud cases start on Meta, Lloyds says
Paris-listed Teleperformance, the world's largest customer service company, has become one of Europe's most shorted stocks, as hedge funds bet on AI disruption (Ramsay Hodgson/Financial Times)
Ramsay Hodgson / Financial Times : Paris-listed Teleperformance, the world's largest customer service company, has become one of Europe's most shorted stocks, as hedge funds bet on…
McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash
Dramatic moment heroic SoCal restaurant owner flies into action to save choking customer
Surveillance footage captured the dramatic rescue Sunday at Carnitas Y Chicharrones 'El Gallo.'…
Starlink says that it has 12M+ "active customers" across 160+ countries, territories, and other markets, up from 9M in December 2025 (@starlink)
@starlink : Starlink says that it has 12M+ “active customers” across 160+ countries, territories, and other markets, up from 9M in December 2025 — Starlink is connecting more than …
TSMC CEO C.C. Wei says the company won't be able to fulfill demand led by US customers even as more capacity comes online in the US over the next few years (Debby Wu/Bloomberg)
NERC approves special compensation for Band A customers affected by power shortfalls
Nigeria’s electricity regulator has approved a special compensation framework for eligible Band A customers affected by prolonged generation shortfalls between February and March 2…
LA donut shop customer faces murder charges after he drove his SUV into store
A Simi Valley man accused of tearing through a donut shop with his SUV in a fit of frustration is now facing an attempted murder charge after allegedly turning his vehicle toward a…
Ultrahuman says hackers accessed customers’ wellness data via internal tool
The breach at wearable ring maker Ultrahuman stemmed from credentials stolen from a malware-infected employee laptop.…
Strict Verizon policy leaves customers waiting longer in stores
Lloyds customers unable to make payments due to IT glitch
Bank apologises after IT update caused problems with Lloyds, Halifax and Bank of Scotland apps Lloyds Banking Group has apologised after thousands of its customers were unable to m…
Costco customers are splurging in surprising ways — with a 50% jump in sales on self-care and luxury goods
Costco shoppers aren’t sweating high prices. They’re sweating in home saunas.…
Macy's earnings defy consumer concerns as CEO says 'not all customers are equal'
South East Water’s greatest failure was not contacting customers during winter outages, report finds
Fewer than one in 10 SEW customers satisfied with firm’s handling of supply crisis, which left tens of thousands without water…
Meta launches Meta Business Agent globally on WhatsApp and Instagram DMs, after a two-year pilot of the customer support AI bot in India, Mexico, and others (Ivan Mehta/TechCrunch)
the side project on autopilot hit 20 customers. $236/month. still havent logged in. the product outlived my attention span.
5 Stocks Set to Cash in on The Next 90-Million Customer Industry. (It’s Not AI)
Yext: Poor Underlying Economics And Weak Customer Retention
Yext (YEXT) looks like a value trap: weak retention, eroding economics, no catalysts, and AI spending hurting margins.…
Agilent, OpenAI, BCG Collaborate to Accelerate Customer-Focused, AI-Driven Scientific Innovation - Yahoo Finance Singapore
Comprehensive up-to-date news coverage, aggregated from sources all over the world by Google News.…
ShinyHunters leaks Charter Communications data: 4.9M customer records exposed via a social-engineering attack on an employee's Microsoft account
How AI agents will transform your customer service - despite 3 hurdles
A new survey of 6,500 service pros shows investments in agentic AI are essential for business success.…
Github Copilot customers report up to 100-fold price hikes — AI sticker shock bites as Microsoft switches to usage-based pricing
The AI investment chickens have come home to roost.…
Air India’s Premium Reset in North America Isn’t Finished Yet
Air India's customer experience chief Rajesh Dogra tells Skift how the carrier is rebuilding its premium reputation in the U.S. and Canada.…
Avanza adds 13,400 customers in May as trading volumes pick up
How do you know when a customer has actually become convinced they're getting value?
Do you actively monitor Reddit for customer opportunities?
Do SaaS founders here still answer customer security questionnaires manually?
How should small SaaS teams safely answer customer security questionnaires?
VTEX: GMV Slowdown And Lack Of Large Customer Growth Concerning (Rating Downgrade)
VTEX stock rebounded, but growth is slowing and FX tailwinds may fade.…
Upscale California seafood joint admits to lying to customers
A high end southern California fish restaurant and market admitted it lied to customers about the seafood on the menu being being “traceable, sustainable and lawfully sourced.”…
Traveler used AirTag to prove airline lied about lost luggage — and responses prove it happens all the time
Have airlines joined the Mile Lie Club?…
Password manager Dashlane suspends customer accounts amid brute-force attacks
Engineers' weekends ruined as Dashlane's automatic protections kicked in…
Q&A with Brian Chesky on running Airbnb in "founder mode", differences between "founder mode and hustle culture", AI customer service, listing hotels, and more (Jordyn Holman/New York Times)
Jordyn Holman / New York Times : Q&A with Brian Chesky on running Airbnb in “founder mode”, differences between “founder mode and hustle culture”, AI customer service, listing hote…