AI researchers want AI to fake "thinking" – by Mike Elgan

AI researchers want AI to fake “thinking”They want deliberately slow chatbot responses to make people trust the answer more. And it makes me trust the researchers less. Mike ElganApr 27, 202653ShareAI is getting faster. But slow-responding AI is perceived as better by users. At least that’s the conclusion reached with new research presented at CHI’26, which is the Association for Computing Machinery’s Barcelona conference on Human Factors in Computing Systems. Researchers named Felicia Fang-Yi Tan and Professor Oded Nov at the NYU Tandon School of Engineering tested 240 adults by having them use an AI chatbot. The answers were artificially delayed by 2, 9, or 20 seconds, and the delay had nothing to do with the question or the answer.

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Excerpt limited to ~120 words for fair-use compliance. The full article is at Machinesociety.