Hacking AI customer service agents
Exfiltrating the OTPOTP exfiltration via Chrome's AI assistantExploiting AI agent's KBs1. Identity & AudienceConclusionAdd us as a preferred source onAs AI agents are deployed to automate more tasks, they become more capable. This resulted in over $50,000+ in bounties in just a few weekends, without actually poking the target with Burp Suite or any automated scanners.Let's dive in!Special thanks to @intidc!Special thanks to Inti De Ceukelaire for his extensive research and delivering the talk at BBV during DEF CON 34.
- ▪Exfiltrating the OTPOTP exfiltration via Chrome's AI assistantExploiting AI agent's KBs1.
- ▪Identity & AudienceConclusionAdd us as a preferred source onAs AI agents are deployed to automate more tasks, they become more capable.
- ▪This resulted in over $50,000+ in bounties in just a few weekends, without actually poking the target with Burp Suite or any automated scanners.Let's dive in!Special thanks to @intidc!Special thanks to Inti De Ceukelaire for his extensive r
Hacker News (AI / LLM) files mainly under ai. We currently carry 4,843 of its stories.
Story provenance
Source · retrieval · rights · ranking — open for full record
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Story provenance
Attribution is not the same as permission. This drawer separates discovery metadata, excerpts, WeSearch-generated summaries, reuse status, and whether the publisher receives the visit. Nothing here claims a legal grant the publisher has not made.
Record
| Original publisher | Intigriti |
| Canonical URL | https://www.intigriti.com/researchers/blog/hacking-tools/hacking-ai-customer-service-agents |
| Publication time | Mon, 14 Sep 2026 16:26:03 +0000 |
| Retrieval time | 2026-09-14T16:36:51.397Z |
| Last seen | 2026-09-14T16:36:51.397Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
| Excerpt method | First ~120 words (~800 chars) of extracted publisher body, fair-use limited. |
| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | 7JVSHF02uCCv · 1 stories |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
Rights status (four layers)
WeSearch handling by dimension
| Indexing | May the item be indexed (stored, ranked, made findable)? | Allowed |
| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
Opening excerpt (first ~120 words) tap to expand
Blog/Hacking Tools/Hacking AI customer service agents{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Blog","item":"https://www.intigriti.com/researchers/blog"},{"@type":"ListItem","position":2,"name":"Hacking Tools","item":"https://www.intigriti.com/researchers/blog/hacking-tools"},{"@type":"ListItem","position":3,"name":"Hacking AI customer service agents"}]}Hacking AI customer service agentsBy Ayoub and Inti De CeukelaireSeptember 2, 2026Download<picture><source srcSet="https://www.datocms-assets.com/85623/1788344732-intigriti-blog-tools-header-hacking-ai-customer-service-agents.png?auto=format&dpr=0.25…
Excerpt limited to ~120 words for fair-use compliance. The full article is at Intigriti.
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