Lloyds Bank confirms another 80,500 customers’ transactions may have been exposed by major IT glitch

NewsUKHome NewsLloyds Bank confirms another 80,500 customers’ transactions may have been exposed by major IT glitchThe bank confirmed it has paid £201,000 to 5,250 people, alongside an additional £62,000 in ‘goodwill’ paymentsHolly Williams Tuesday 28 April 2026 10:30 BSTBookmarkCommentsGo to commentsBookmark popoverRemoved from bookmarksClose popover{"translations":{"comments":"Go to comments","share":"Share","copyLink":"Copy link","bookmark":"Bookmark","removeBookmark":"Remove bookmark"},"showComments":true,"showBookmark":true,"articleId":"CF1:2966227To1","articleMeta":{"url":"https://www.independent.co.uk/news/uk/home-news/lloyds-bank-app-glitch-transactions-b2966266.html","title":"Lloyds confirms more customers may have been impacted by IT glitch"}}LM - Banking Apps Down: Lloyds and HalifaxYour support helps us to tell the storyRead moreSupport NowFrom reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.Your support makes all the difference.Read more{}Lloyds Banking Group has disclosed that an additional 80,508 customers may have had their financial details exposed due to an IT glitch in March, bringing the total number of potentially affected individuals to over half a million. The banking giant has now paid out more than £200,000 in compensation.The incident on 12 March initially impacted 446,915 customers across Lloyds, Halifax, and Bank of Scotland, who either saw other people’s transactions or had their own data shared. The newly identified group comprises joint account holders with some of these customers. Although these 80,508 people did not log into the banking app during the glitch, their transaction details could have been viewed.In a letter to the Treasury Committee, Lloyds stated: "We also issued an alert on the app home screen to these 80,508 joint account holders, with a small number of exceptions based on particular customer circumstances. In notifying these customers, our focus has been on providing reassurance and support."if (document.cookie.split(';').some(cookie => cookie.trim() === '__DEBUG__=true')) { console.log('Ad logs: "mpu1", renderedAtParagraph: 3'); }if (document.cookie.split(';').some(cookie => cookie.trim() === '__DEBUG__=true')) { console.log('Ad logs: "mpu1", injectedAtParagraph: 4'); }The bank confirmed it has paid £201,000 to 5,250 people, alongside an additional £62,000 in "goodwill" payments to 1,625 individuals since 24 March .open image in gallery{"id":"trigger-autogallery-9543","index":0}Halifax and Bank of Scotland customers were also impacted (Mike Egerton/PA)But the lender revised down how many people had been initially affected after logging into the app to 446,915, down marginally from 447,936 initially, due…

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