
Medical records giant Epic pauses product development to fix security bugs that risk patients’ data
Epic, the software technology giant that makes the widely used MyChart software for accessing patients’ medical data, has paused most of its product development as the company works to protect its software and systems from cyberattacks. The company has not disclosed the nature of the bugs, but its chief security officer Stirling Martin told the Times that some customer configurations of MyChart could allow outsiders to access patient records without recording any intrusion in the software’s logs. Martin, who did not return TechCrunch’s request for comment, told The Times that the AI model did not say if the bug could be exploited to alter patient records without detection, but argued it was enough of a risk to remediate the issues.
- ▪Epic, the software technology giant that makes the widely used MyChart software for accessing patients’ medical data, has paused most of its product development as the company works to protect its software and systems from cyberattacks.
- ▪The company has not disclosed the nature of the bugs, but its chief security officer Stirling Martin told the Times that some customer configurations of MyChart could allow outsiders to access patient records without recording any intrusion
- ▪Martin, who did not return TechCrunch’s request for comment, told The Times that the AI model did not say if the bug could be exploited to alter patient records without detection, but argued it was enough of a risk to remediate the issues.
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| Original publisher | TechCrunch |
| Canonical URL | https://techcrunch.com/2026/10/02/medical-records-giant-epic-pauses-product-development-to-fix-security-bugs-that-risk-patients-data/ |
| Publication time | Fri, 02 Oct 2026 13:23:09 +0000 |
| Retrieval time | 2026-10-02T13:25:05.367Z |
| Last seen | 2026-10-02T13:25:05.367Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
| Excerpt method | First ~120 words (~800 chars) of extracted publisher body, fair-use limited. |
| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | i1O1DawpPmKl · 1 stories |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
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| Indexing | May the item be indexed (stored, ranked, made findable)? | Allowed |
| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
Opening excerpt (first ~120 words) tap to expand
Epic, the software technology giant that makes the widely used MyChart software for accessing patients’ medical data, has paused most of its product development as the company works to protect its software and systems from cyberattacks. Judy Faulkner, the founder and chief executive of Epic, told Modern Healthcare last month that the pause would likely last six weeks while work continues on “safeguarding” the company’s products, after a deployment of Anthropic’s frontier cybersecurity model Mythos unearthed security flaws that could allow access to patients’ data.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at TechCrunch.