Microsoft’s smarter Outlook taps AI agents to save you time
Microsoft has introduced new AI features in Outlook aimed at enhancing productivity for business users. These features include advanced email and calendar management tools that automate tasks such as identifying unreplied emails and drafting follow-ups. Access to these capabilities requires a Microsoft 365 Copilot for Business account and IT approval, marking a significant shift in how users can manage their workloads.
- ▪Microsoft's new AI features for Outlook are designed to automate inbox and calendar management.
- ▪Users can issue prompts to the AI for tasks like summarizing missed emails and drafting follow-ups.
- ▪The new features are currently available to business customers through the Frontier for Business program.
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News Microsoft’s smarter Outlook taps AI agents to save you time This is for business customers first, but it should be a test bed for an eventual consumer launch. By Mark Hachman Senior Editor, PCWorld Apr 28, 2026 10:27 am PDT Image: Microsoft Summary created by Smart Answers AIIn summary:PCWorld highlights Microsoft’s new agentic AI features for Outlook that go beyond basic email drafting to advanced inbox and calendar management automation.These tools can identify unreplied emails, summarize missed content, draft follow-ups, reschedule meetings, and create agendas to save significant time.Access requires a Microsoft 365 Copilot for Business account and IT approval, potentially revolutionizing productivity for business users.
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