Pixel 9a owner claims Google wanted to charge them nearly $300 for non-existent damage
A Pixel 9a owner reported being charged nearly $300 by Google for damage that did not exist when seeking warranty repair for an eSIM connectivity issue. The user claims Google's repair center falsely identified physical damage to the device. Other customers have shared similar experiences with Pixel device repairs and warranty claims.
- ▪A Pixel 9a owner sought warranty service for an eSIM connectivity problem but was charged nearly $300 for alleged physical damage.
- ▪Google's repair center reportedly claimed the device had damage to the rear and casing, which the owner says was not present.
- ▪Multiple users in online comments described similar issues with Google's warranty repairs, including false damage claims and high repair fees.
- ▪After dispute, some users received replacements without being charged, but only after escalating the issue with customer support.
- ▪The article highlights growing concerns about Google's warranty repair process and customer service transparency.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at Android Authority.