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Users own the present. You own the future.

Alex Dapunt· ·7 min read · 0 reactions · 0 comments · 1 view
Users own the present. You own the future.

Users know their day. They don't know your roadmap. Why smart users give convincing wrong answers, and how to do research that opens product space.

Original article
dir14 · Alex Dapunt
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Opening excerpt (first ~120 words) tap to expand

Users own the present. You own the future. 22 April 2026 A few years ago I sat in a research session at Moonfare. Since private equity is a premium product, our clients are mostly C-level executives, founders or people who have spent decades being the person in the room with the answer. He was one of them. I asked him about a part of the platform. Within a minute he was telling me, in precise detail, exactly what we should build next. He had a roadmap. He had the rationale. He had the feature list. well, he was wrong. Not because he was stupid. He was one of the sharpest people I’d spoken to that month. He was wrong because he’d been asked the wrong question, and his instinct, trained by a lifetime of being the person who brings the answer, was to give me one.

Excerpt limited to ~120 words for fair-use compliance. The full article is at dir14.

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