What is EPFO’s new system | Explained
Discover Employees Provident Fund Organisation's new system aimed at improving member services through centralisation and automation and transparency.
Opening excerpt (first ~120 words) tap to expand
The story so far: The Employees Provident Fund Organisation (EPFO) recently sent a message to all its subscribers that it is undertaking a “planned database consolidation and upgradation of software applications”. It informed that as part of this transition, member services like claim submission, download passbook, etc., will remain temporarily unavailable from June 26 to July 1. As part of the Centralised IT-Enabled System (CITES) Project, the EPFO’s effort is to modernise its service delivery mechanism through automation and rule-based processing. Designed by the Centre for Development of Advanced Computing, the project aims to improve EPFO’s operational efficiency.
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