What Type of AI Usage?
The article discusses various types of AI usage and their implications for businesses. It categorizes AI into four main types: as a product interface, implementation detail, coding tool, and administrative tool. Each type has distinct success metrics and requirements, emphasizing the need for clarity in AI strategy.
- ▪AI conversations often revolve around strategy for individuals or companies claiming to be 'AI first'.
- ▪The article identifies four common usages of AI: as a product interface, implementation detail, coding tool, and administrative tool.
- ▪Success metrics for AI vary by usage type, highlighting the importance of understanding the specific application of AI.
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What type of AI usage? April 28, 2026 4-minute read AI • MLThese past years, I have had a lot of people reaching out and wanting to talk “AI” (or LLMs) with me. Either the AI conversations have been around AI strategy for themselves, or for their company. Sometimes they have worked for a company claiming to be “AI first”.Assuming that the conversation is about customer impact (which “AI usage” is not1), my first question is always“What type of AI usage are we talking about here?”I think this question might be my biggest contribution to popping the AI bubble - making AI concrete and useful.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at Jens Rantil.
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