Why did CCI clear Zomato’s platform fees and delivery charges of ‘abuse of dominance’ charges? | Explained
The story so far: The Competition Commission of India (CCI) on Thursday (July 24, 2026) closed a complaint against Eternal Ltd, holding that no prima facie case of abuse of dominance was made out in relation to the platform fees and pricing practices on its food delivery platform, Zomato. In its preliminary assessment, the Commission found no violation of the Competition Act, 2002 (2002 Act), in the company’s pricing practices, including platform fees, delivery charges and the difference between menu prices charged by restaurants and the prices displayed on the app. Eternal Ltd is the parent company of food delivery platform Zomato and quick commerce platform Blinkit.What did the complaint allege?The complaint was filed by an individual consumer, R.
- ▪The story so far: The Competition Commission of India (CCI) on Thursday (July 24, 2026) closed a complaint against Eternal Ltd, holding that no prima facie case of abuse of dominance was made out in relation to the platform fees and pricing
- ▪In its preliminary assessment, the Commission found no violation of the Competition Act, 2002 (2002 Act), in the company’s pricing practices, including platform fees, delivery charges and the difference between menu prices charged by restau
- ▪Eternal Ltd is the parent company of food delivery platform Zomato and quick commerce platform Blinkit.What did the complaint allege?The complaint was filed by an individual consumer, R.
2 outlets in our directory ran this story, first to last over 23 hours. All of the coverage we found sits in one bucket: lean left. That one-sidedness is itself worth noticing.
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The story so far: The Competition Commission of India (CCI) on Thursday (July 24, 2026) closed a complaint against Eternal Ltd, holding that no prima facie case of abuse of dominance was made out in relation to the platform fees and pricing practices on its food delivery platform, Zomato. In its preliminary assessment, the Commission found no violation of the Competition Act, 2002 (2002 Act), in the company’s pricing practices, including platform fees, delivery charges and the difference between menu prices charged by restaurants and the prices displayed on the app. Eternal Ltd is the parent company of food delivery platform Zomato and quick commerce platform Blinkit.What did the complaint allege?The complaint was filed by an individual consumer, R.
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