My very charming Conversation with Craig Newmark
Tyler Cowen interviewed Craig Newmark in a wide-ranging conversation covering topics from web design and customer service to philanthropy and personal quirks. Newmark reflected on his lack of social skills, his obsession with customer service, and lessons learned from decades of engaging directly with users. The discussion also touched on cultural influences, ethical internet use, and the challenges of institutional accountability.
Opening excerpt (first ~120 words) tap to expand
My very charming Conversation with Craig Newmark by Tyler Cowen April 30, 2026 at 12:26 am in Television Web/Tech Here is the audio, video, and transcript. Here is part of the episode summary: Tyler and Craig discuss why webpage design has gotten worse for 30 years, what Craig’s “obsessive customer service disorder” taught him about human nature, why trusting people and maintaining a nine-second rule for scams aren’t as contradictory as they sound, why roommate ads are a better way to find love, why Craigslist never added seller evaluations, why Leonard Cohen speaks to him more than Bob Dylan, what William Gibson’s Neuromancer got right about the internet, why Jackson Lamb is now one of his role models, why large foundations lose accountability, what two painful Ivy League grants taught…
Excerpt limited to ~120 words for fair-use compliance. The full article is at Marginal Revolution.
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