UK drivers' agency shrugs off claims of week-long booking site smashes, blames browser configs
Users have reported ongoing issues accessing the DVSA's driving test booking website, with the page failing to load across multiple devices and browsers. While some found that using Mozilla Firefox allows access, others experienced persistent connection errors and bot detection messages. The DVSA denies any system outage, attributing the problems to individual browser configurations.
- ▪The DVSA's driving test booking site has been reportedly inaccessible for days, showing connection errors or bot warnings.
- ▪Some users found the site works on Mozilla Firefox but not on Google Chrome or Safari.
- ▪The DVSA claims there is no system outage and suggests users check their browser settings.
- ▪DVSA's technical team says they can access the system across multiple browsers.
- ▪The agency is currently hiring a chief digital and information officer to improve its booking system.
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Off-Prem UK drivers' agency shrugs off claims of week-long booking site smashes, blames browser configs Agency insists everything is working fine, even though users spend days failing to load it Carly Page Sat 2 May 2026 // 09:24 UTC The DVSA's driving test booking system has spent the week offline, according to frustrated users. Readers tipped off The Register that the Driver and Vehicle Standards Agency (DVSA) page for changing existing practical driving tests has been failing to load, either throwing connection errors or not responding at all. When we tried to access the webpage, it initially served up a "you look like a bot" message, and then nothing at all.
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