Meta says its business AI now facilitates 10 million conversations a week
Meta reported that its business AI tools are now facilitating around 10 million conversations per week as of late March, up from 1 million at the start of the year, driven by expanded beta availability across multiple regions. The company is offering these tools for free to small businesses for now but has indicated plans to explore monetization in the future. Meta is integrating its new Muse Spark large language model into business products and has seen strong adoption of its AI-powered ad creative tools, with over 8 million advertisers using them.
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Meta doesn’t come up much in discussions of the top AI products these days, but its products are still benefiting from the ongoing surge of interest in the technology. The company’s business AI tools facilitated about 10 million conversations per week as of late March, up from 1 million in the beginning of this year, Meta said during its first-quarter conference call on Wednesday. The growth comes as the company recently expanded the beta program of its business AI assistant in the U.S., EMEA, APAC, and LATAM. Meta isn’t monetizing its business AI tools yet, offering them for free to small businesses to achieve scale, but CEO Mark Zuckerberg hinted that may change in the near future.
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